Shipping & Returns

SHIPPING POLICY

How much does shipping cost?

We offer free standard shipping for all orders over $100 within Australia.

A standard shipping rate of $10 applies to all orders under $50.

Express shipping is available for all orders for $15.

When will my order arrive?

Approx. Delivery Dates Within Australia- 
Metro: 2-3 business days
Regional: 4-6 business days
Remote: 7-10 business days

Please note that these are estimates provided by Australia Post. Check out their postage date calculator for more info.

Do you ship internationally?

Yes! Please get in touch with our friendly team to organise international shipping.

Return Policy

We hope that you'll be satisfied with our products, but on the off chance that you experience a quality issue, we're here to help!

We ask that you check the quantity and quality of each product upon delivery, and if any products are faulty or incorrectly supplied, please notify us as soon as possible.


As our products are made using locally grown, natural products and individual batches may vary slightly in appearance. This doesn't affect the quality of our products and a return request may not be accepted.


To claim a refund or exchange, please contact us at hello@australiannativeproducts.com.au or +61 2 8005 2861 before returning your products.
Once the faulty products are received in full, we will reimburse the value of the returned products or exchange within 30 days. 


Please get in touch if you have any questions regarding our delivery or refunds policy:

Post: 
Attn: Privacy Policy
Lemon Myrtle Products
106 The Channon Road
The Channon 
NSW 2480 Australia

 

Email: 
hello@australiannativeproducts.com.au

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Lemon Myrtle Products acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the traditional custodians of the lands where we live, learn, and work.